Help & contact

Let’s get you back to your companion

If something isn’t working, keep the page link and the approximate time it happened. A short description of what you expected and what appeared instead helps us understand the problem.

For billing, refunds, privacy requests, or anything else, write to us from the Contact page. These pages may also help:

• Your companions — return to a companion you have adopted or created.
• Studio — check your creation and its progress.
• Credits — check your balance and credit history.
• Billing — review your subscription and renewal.

Private photos and public images

Group portraits and reference photos of places are used only for the creation you request. Approved references expire after seven days; rejected ones after 24 hours. Delete a creation from your companion space to remove access to its private image. A public link requires a separate publication step and can be revoked from the same space. If a public image raises a privacy, rights, or safety concern, sign in and use Report this image or Request removal on that image's public page. Those actions submit a report and repeated reports automatically suspend the link. For anything else, use the Contact page.

Before you create

You can meet a ready-made companion first. Studio shows the cost before creation; a voice you know and other optional changes appear separately. See pricing and common questions.

Product stories and updates

Read the Cariora blog for product notes and ideas for spending time with your companion.